You can easily book a guide by exploring the available journeys on our app. Just choose the one that interests you, check the guide's reviews and ratings, and make your booking. guideit will handle the rest, ensuring you're all set for your next adventure. Simply follow the booking steps to confirm your reservation!

Right now, customized Journeys are not available, but Stay Tuned! We are working on adding that feature soon so we can eventually personalize your adventures. For now, enjoy our range of unique experiences designed by our talented guides.

All guides on guideit are qualified and experienced. You can visit their profiles, read reviews from previous clients to help make your decision.

In case of bad weather or other unforeseen circumstances, guides will usually offer alternative dates or activities. If rescheduling is not possible, you can discuss a refund with Customer Support.

Currently, private tours aren't available, but we're working on making that option possible soon! For now, you can join our public tours, led by our experienced guides. It's a great opportunity to soak in the vibes, socialize, and enjoy a truly unique experience.

guideit accepts various payment methods, including international credit/debit cards, American Express, and Paypal and Whish Money. All transactions are processed securely through the app.

Yes, you can cancel your booking up to 48 Hours before the journey date. You will be refunded the full amount to the same card you used when you booked your Journey.

You can use the app's messaging feature, 24 Hours before your Journey starts, to communicate directly with your guide for any questions or special requests.

Safety is a top priority at guideit. All guides are required to adhere to safety protocols, and you can find information on specific safety measures for each activity in the guide's profile or activity description.

Yes, guideit has a rewards program where you can earn points, discounts, and badges for frequent bookings. Check the rewards section in your profile for more details.